TYPES OF INTERVIEWS
- Face-to-Face Interviews
- Panel Interviews
- Telephone Interviews
- Group Interviews
- What format is the interview?
- How long will the interview last?
- Are there any group exercises?
- Do I need to prepare anything?
- Will there be any tests?
WHERE IS THE INTERVIEW?
- Obtain a location map if necessary
- Leave plenty of time!
- Plan a route!
WHAT TO TAKE?
- Interview confirmation / details
- Location map
- A copy of your CV
- A note of questions you want to ask!
- Money for a taxi if running late!
- A number to call if your running late!
- Small bottle of water!
WHAT TO WEAR?
- Dress appropriately
- Personal hygiene
- Hair neat and tidy & clean shoes
- Prepare outfit the night before
KNOWLEDGE ABOUT THE JOB
- What does the job involve?
- What skills will I need?
What examples can you give to show you
have the necessary skills?
STAR MODEL FOR COMPETENCY QUESTIONS
- Competency questions are questions like:
- Can you tell me about a time you had to overcome a challenge?
- Can you give me an example of when you have delivered excellent customer or client service?
- Using the STAR format can keep you focussed on your own impact and ensure your answer is precise to the question at hand
- S – Situation – Give some wider context
- T – Task – Set the scene and link to the question at hand
- A – Action – What did you do? What was your impact?
- R – Result – What was the outcome? Quantify if possible
KNOWLEDGE ABOUT THE ORGANISATION
- What do you know about the company?
- What relevant experience do you have?
- What training/skills would you like to have?
Prepare two to three questions
- Questions about training
- Progression opportunities
- Ask about the company culture
- Will the company be expanding?